Privacy policy

Last updated: April 15, 2026

Privacy Policy
Last updated: April 15, 2026

Edify Counseling Group operates this website and related services to provide counseling, mental health support, and communication services. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

INFORMATION WE COLLECT

We collect only the information necessary to provide and improve our services. This may include:

  • Name
  • Email address
  • Phone number
  • Information you provide through forms, scheduling, or communication

We do not collect unnecessary personal data, and we do not sell or rent your information.

HOW WE USE YOUR INFORMATION

Your information is used solely for the purpose of providing services and communicating with you. This includes:

  • Scheduling and managing appointments
  • Responding to inquiries
  • Providing counseling-related services
  • Sending appointment reminders or important updates

We may contact you via:

  • Phone calls
  • Email
  • SMS/text messaging

TEXT MESSAGING & COMMUNICATION CONSENT

By providing your phone number, you consent to receive text messages related to your care, appointments, and communication with Edify Counseling Group.

We do not share, sell, or disclose your personal or mobile information to third parties for marketing or promotional purposes.

All text messaging originator opt-in data and consent will not be shared with any third parties.

DISCLOSURE OF INFORMATION

Edify Counseling Group does not share your personal information with third parties except in the following limited circumstances:

  • When required by law
  • With your explicit written consent
  • To comply with legal processes or protect rights and safety

All information is kept confidential and handled with professional discretion.

DATA SECURITY

We take appropriate measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We recommend avoiding sending sensitive or confidential information through unsecured communication channels.

DATA RETENTION

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

YOUR RIGHTS

You have the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of your information

To make a request, contact us using the information below.

POLICY UPDATES

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

CONTACT INFORMATION

Edify Counseling Group
1451 W Cypress Creek Rd, Suite 300
Fort Lauderdale, FL 33309
Phone: 888-773-3439
Email: edify@edifycounseling.com